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Cruise Canada |
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Important Rental Info |
 PDF version |
Valid for hires between 01 Apr 09 - 31 Oct 09, last update 19 Dec 08
- Vehicle as booked
- Mileage allowance as booked
- Additional driver fees
- Vehicle preparation fee
- All local taxes on prepaid items (GST & PST)
- CDW/VIP insurance with an excess of only CA$ 1,000 per incident
- SLI additional public liability insurance option with CA$ 1million sum insured
- Cleaning fees *
- KOA Value Card & KOA camping guide and info brochures from the rental company
* Post-hire Cleaning:
The rental company reserves the right to charge a cleaning fee with vehicles are returned with an excessively dirty interior. The toilet and waste water tank (if the rental vehicle has these) must be emptied or a further fee will be charged. The gas and fuel tanks must also be returned full or another fee will be taken. The maximum amount of each fee is CA$ 250.
Save time and avoid errors at pick-up time!
With your travel confirmation/invoice we will also send you the internet link below as part of this document, which you can fill out at your leisure online and click 'submit'. You can use this form to complete all necessary details for Cruise Canada, so that they can prepare your rental agreement in advance of your arrival and have it ready for you to sign as soon as you arrive to pick up your vehicle.
The link is: www.rvcheckin.com/checkin.asp
For flex rate bookings the following applies: The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on, The flex rate that applies for the 71st rental day will be used from then, etc.
Pick-up and drop-off days are counted as one day in total, i.e. each rental night is used for the price calculation in the same way it is done by hotels. To find out which flex rate is currently valid for the vehicle you are interested in, just click for a price calculation for the desired rental duration. The flex rate is calculated by the rental company on the basis of supply and demand and is adjusted every Monday.
Note: If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate at the time of the booking change, depending on which rate is higher.
The following situations are classified as booking alterations.
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If you decide to extend your rental duration by 2 days to a date that is later than the original drop-off date, the same flex rate is used that applied on the day when you made your original booking. If you extend this by 3 days or more, the booking change rule applies as outlined above.
The cancellation fees apply as stated in Motorhome Bookers' booking conditions.
If the vehicle is collected later than the pick-up day booked, or returned earlier than booked no refunds will be provided.
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