Customer Survey Results for Cruise America

We ask all of our customers to complete a quick survey about their motorhome holiday experience after their return. We would like to thank a current total of 11,384 of our customers
for their feedback!

Questions	Results
How satisfied were you with the motorhome pick-up process?	7.02  ()
Were you satisfied with how helpful the rental company staff members were?	7.44  ()
How satisfied were you with the quality of your motorhome?	6.10  ()
How would you rate the rental company in terms of value for money?	6.32  ()
Please rate the quality of the rental company overall?	6.50  ()
Total number of ratings received:	> 100 *

Rating Scale

  =  9 - 10 rating out of 10
  =  8 - 8.99 out of 10
  =  7 - 7.99 out of 10
  =  6 - 6.99 out of 10
  =  5 - 5.99 out of 10

(10 = highest, 1 = lowest rating)

* = Where over 100 customer ratings have been provided about any given rental company,
      we only use the 100 most recent results in our analysis.