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Important Rental Info |
 PDF version |
Valid for hires between 01 Jan 12 - 31 Oct 12, last update 31 Jan 12
- Vehicle as booked
- Kilometre allowance as booked
- Special as booked
- Local taxes on prepaid items (GST + PST)
- CDW, LDW and VIP insurance with an excess of CA$ 750 (CA$ 1,500 for drivers 21 to 24 years) per incident
- CA$ 5 million insurance coverage
- Vehicle preparation fee, which includes: transfers from/to the airport or airport hotel (in Whitehorse and Edmonton also transfers from downtown; transfers are NOT included in Montreal) and initial provision of propane gas and toilet chemicals
- Info brochures from the rental company
- Detailed travel information
- CanaDream Club membership
NB: post-hire cleaning:
The rental company reserves the right to charge a cleaning fee with vehicles that are returned with an excessively dirty interior (CA$ 75 / hour). The toilet and waste water tank (if the rental vehicle has these) must be emptied or a further fee of CA$ 75 is charged. Vehicles are supplied with a minimum ¼ tank of petrol. If you return with less fuel than on departure, you will be charged for the difference. There is no refund if you return with more fuel. The propane gas does not have to be refilled.
Save up to 20% with Fleet Lotto (also known as 'Run of Fleet').
With Fleet Lotto (Flotto) you allow the rental company the flexibility to allocate you a vehicle type the day you actually pick it up. This means, that no specific vehicle will be confirmed to you at time of booking. By playing Flotto you have the opportunity to receive a discount of up to 20% on the normal flex rate price.
There are two Flotto vehicle groups you can choose from, which are each made up of different vehicle categories. You can either play Flotto for Group 2 (suitable for up to 2 people) or for Group 3 (suitable for up to 3 people). At worst, you will receive the smallest vehicle category within your chosen group for the normal flex rate price, but at best you may receive a larger category at the price you would have paid for the smaller category vehicle.
For further details, please refer to the paragraph 'Guaranteed Model or Vehicle Category' in the section 'Pick-up/Drop-off'.
For flex rate bookings the following applies: The flex rate that is available at the time of booking for the first rental day determines the daily rental rate for the entire rental period up to the 35th day. All rental days from the 36th day on are counted as a new booking and the flex rate that applies for the 36th day will be used from then on.
Pick-up and drop-off days are counted as one day in total, i.e. each rental night is used for the price calculation in the same way this is done by hotels. To find out which flex rate is currently valid for the vehicle you are interested in, just click for a price calculation for the desired rental period. The flex rate is calculated by the rental company on the basis of supply and demand and is adjusted every Monday.
Note: If you wish to make any changes to your booking, the booking will be calculated by using either the original flex rate or the flex rate at the time of the booking change, depending on which rate is higher.
The following situations are classified as booking alterations.
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
The cancellation fees apply as stated in Motorhome Bookers' booking conditions.
If the vehicle is collected later than the pick-up day booked, or returned earlier than booked, no refunds will be provided.
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