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Apollo Motorhome Holidays USA |
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Important Rental Info |
 PDF version |
Valid for hires between 01 Apr 13 - 31 Mar 14, last update 08 Feb 13
Denver, Las Vegas, Los Angeles and San Francisco.
Please see the 'Rental Depots' page in the Apollo USA section on www.motorhomebookers.com for depot addresses.
Apollo depots are open Monday to Friday from 0900hrs to 1630hrs and Saturday from 0900hrs to 1200hrs.
All depots are closed on Sundays and public holidays.
Public holidays:
2013: 27 May, 04 Jul, 02 Sep, 28 Nov, 25 Dec
2014: 01 Jan
You can pick up your vehicle at the booked depot at any time during the opening hours, but no later than 30 minutes prior to closing time.
You can only drop off your rental vehicle at the booked depot during opening hours, but no later than 1600hrs (Mondays to Fridays) or 1100hrs (Saturdays).
NOTE:
If your return flight is at midday or earlier we recommend that you drop off your motorhome at the depot on the day before your flight and spend the night in a hotel (or similar).
If the vehicle is returned earlier than agreed no refund will be provided.
If it is not returned to the agreed depot, at the agreed time the rental company will charge appropriate fees.
You can only extend the hire with prior approval from the rental company at the standard rates. This rate is normally higher than the Motorhome Bookers rates and is payable immediately locally by credit card (via the phone or at an Apollo rental depot), not at drop-off time.
If it is returned later than the agreed drop-off date without Apollo being made aware of the extension the renter will be charged at a higher rate for those days (double the daily rate and if the depot is not the agreed drop-off location further transportation fees will be charged). You can also only change the drop-off depot with prior approval from the rental company. Otherwise, one-way fees as well as additional surcharges of at least US$ 700 will apply.
If the vehicle is returned in a damaged or not in a clean state, if the toilet or waste water tanks are not emptied or the gas, petrol or diesel tank is not full Apollo will charge fees accordingly as well as processing fees. Please refer to the section 'Miscellaneous' / 'Post-hire Cleaning'.
Apollo provides no transfer service. It is the renter’s responsibility to get to and from the depot.
The rental company will make every effort to ensure that the booked vehicle model is provided. However, it reserves the right, if due to unforeseen circumstances it has to provide either a vehicle of the same or a higher value without upgrade costs if the model booked is not availble for any reason. Any additional costs such as higher petrol costs or ferry crossings costs, etc will not be refunded. This does not enable the renter to cancel his/her booking and there is no ground for reimbursement. Even though all vehicles have similar equipment and designs small differences in vehicle design may exist. All measurements and size indications are approximate values and are based on the information provided to us by the rental company. We can not accept responsibility for any mistakes or human error in the provision of these details. This information on our website can be changed at any time without prior notice.
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