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Apollo Motorhome Holidays USA |
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Important Rental Info |
 PDF version |
Valid for hires between 01 Apr 13 - 31 Mar 14, last update 08 Feb 13
The rental company reserves the right to charge a fee of up to US$ 500 if the interior of any returned vehicle is extremely dirty. Toilets and waste water tanks (if the vehicle is equipped with these) must be completely emptied, petrol or diesel tanks must be full, otherwise a further fee of US$ 150 will be charged. All vehicles must be completely free of mud. Smoking is not permitted in any of the vehicles or a cleaning & deodorising process will be necessary at a fee of up to US$ 300.
Despite high levels of quality control, vehicle problems can arise from time to time.
In the event of an accident, breakdown, technical difficulties or other such problems you are required to inform the rental company immediately and within no more than 24 hours (including for flat tyres). A nationwide network of contracted mechanics are available in such cases. In addition, Apollo has a free emergency phone service which is available 24 hours a day, every day of the week.
Small repairs or expenses for the upkeep of the vehicle up to US$ 100 can be carried out without prior communication with the rental company and will be reimbursed to you at vehicle drop-off time. For repairs that will cost more than US$ 100 you are required to inform the rental company before repairs take place in order to obtain their approval to proceed. Expenses will only be reimbursed upon presentation of a receipt.
Note: If you do not inform Apollo immediately about the need for a repair and if Apollo is not given the opportunity to help you find you a solution no reimbursement will be provided. If the renter seeks compensation for any vehicle problems after the vehicle has been returned without having informed the rental company during the rental period none will be provided.
Pets or other animals are not allowed in the rental vehicles, with the exception of guide dogs.
Smoking is not permitted in any of the vehicles or a cleaning & deodorising process will be necessary at a fee of up to US$ 300.
All information provided has been put together by us (Motorhome Bookers Ltd) in as much detail as possible and on the basis of the information made available to us. This information has been taken from the rental company's conditions which they have provided to us. Any additional conditions are included in the rental agreement which is entered into by yourself and the rental company. You will receive the complete list of rental conditions with your rental agreement, which you sign when you collect your vehicle. We accept no responsibility for any differences that come to light between our list of conditions and those of the rental company.
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