Britz Motorhomes Australia

- Vehicle as booked
- Unlimited kilometres (for camper and motorhomes)
- 300 kilometres per day (for 4WD Safari Landcruiser, Outback and Scout)
- Standard insurance with an excess of AU$ 5,000 (Hitop, Voyager), AU$ 7,500 (2WD) or AU$ 8,000 (4WD Safari Landcruiser, Outback and Scout) per incident
- 10% GST
- 3% Administration Fee
- General vehicle and kitchen equipment
- Linen and Bedding for all passengers
- Tablet with GPS, travel and vehicle user tips
- 24-hour emergency service line
- For 4WD vehicles only: Outback Safety Kit

The vehicle must be returned with a clean interior, otherwise a fee of AU$ 250 will be charged. This includes smoking related cleaning, as smoking is not permitted in the vehicles. Waste water and toilet tanks (if the vehicle is equipped with these) must be emptied prior to drop-off unless the Express Return option has been purchased, otherwise an additional fee in the amount of the Express Return option will apply.

Save time and avoid errors at pick-up time!

With your travel documents you will also receive the internet link below which enables you to complete your online pre-registration in advance. You can use this form to complete all necessary details such as booking number, name etc. for Britz so that they can prepare your rental agreement in advance of your arrival and have it ready for you to sign as soon as you arrive to pick up your vehicle.

https://sci.thlonline.com/sci/start

This option can only be booked in advance, is charged for a maximum of 50 rental days and cannot be purchased on arrival. No long-hire discounts can be applied to these supplementary rates. Please see the price for this option during the online quoting/booking process on our website.

The All Inclusive Option includes the following services in addition to the provisions included in the standard rates:

- 'Liability Reduction Option' insurance supplement with NIL excess including single vehicle roll over cover
- Linen exchange service (exchange your linen and bedding at any Britz branch during your hire)
- Additional driver fees
- 1 camping chair per person
- 1 camping table
- 1 baby or booster seat (on request only)
- Portable fan heater (on request only)
- Mobile WiFi including 1GB data

5% Early Booker Discount applies for all bookings made 180 days prior to pick up and can be changed any time.

For rentals of 21 days or more, a 8% discount applies to the daily rental rates but not to the All Inclusive option or any other extras. The amount of the discount can be adjusted during the year.

Should a customer have more than one consecutive rental they can be combined to qualify for longer-term hire discounts off the vehicle rate. Consecutive motorhome hire in Australia and New Zealand for Britz, Maui, and Mighty can be combined to qualify if the vehicle collection date/s are within a 3-month period. For all rentals to qualify each booking needs to be made at the same time. If a customer makes another booking at a later time, the new booking can be combined to qualify if the vehicle collection date/s are within a 3-month period, however, the original booking/s will only qualify for a discount if the booking/s are not already travelling or travelled.

If multiple hires are within the same country and total days exceed 50 days only the maximum charge applicable to the Liability Reduction Option or the All Inclusive option will apply. If combining a vehicle hire with another vehicle that has a more expensive All Inclusive option, the more expensive All Inclusive supplement maximum cost is applied. In the instance where a Britz hire is being combined with a Maui or Mighty hire and the packages have the All Inclusive supplement, these components cannot be combined to have a maximum charge applied. However, the vehicle rate can have a longer-term discount applied if applicable.

Please note that the Broome and Hobart surcharges in Australia are charged for each individual rental where Broome and Hobart are components of the booking.

If multiple hires total more than 100 days, these rates and terms do not apply. Requests for quotes/bookings of more than 100 days should be made with us by email or phone.

Vehicle security deposits can be transferred between most multiple rentals. This service is available when the vehicle security deposit amount and currency is the same.

Each rental day corresponds to one calendar day, regardless of what time you collect or return the vehicle.

The flex rate that is available at the time of booking determines the daily rental rate. This price that applies from day one of your rental duration then applies for the entire rental period up to the 7th day. Every rental day from the 8th rental day on are counted as a new booking and the flex rate that applies for the 8th day will be used from then on. The flex rate that applies for the 15th rental day will be used from then, etc. As soon as you have booked, that rate is fixed, i.e. the price you pay per day will not change, even if the flex rates change at a later date.

To find out which flex rate is currently valid for the vehicle you are interested in, just click for a price calculation for your desired rental period. The base flex rate is calculated by the rental company on the basis of supply and demand and is adjusted a week every Sunday. 

For bookings of 5 vehicles or more or for long-term hires of 100 days or more we will need to place a special request with Britz as there are other prices and conditions that apply in such cases. This also applies for multiple hires that add up to 100 days or more.

Note: If you decide to extend your rental duration before you actually collect your vehicle the same flex rate is used to calculate the additional rental days that applied on the day when you made your original booking as long as the original pick-up date is not changed. Moreover, if you decide to add the all inclusive option at a later date this can be done without changing the flex rate. For all other changes to your booking this will be calculated by using either the original flex rate or the flex rate that applies at the time of the booking change, depending on which rate is higher.

The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change

The cancellation fees apply as stated in Motorhome Bookers' booking conditions.
If the vehicle is collected later than the pick-up day booked, or returned earlier than booked no refunds will be provided.

- Petrol/diesel, propane gas
- For 4WD vehicles: additional kilometres @ AU$ 0.50 per km (if more than 300 km per day are driven)
- Transfers
- Additional insurance options
- Additional driver fees
- Camping chairs and table
- Baby / Booster seats
- AU$ 165 or AU$ 250 one-way fee, depending on locations*
- AU$ 100 surcharge for pick-ups in Hobart
- AU$ 750 one-off fee for picking up and/or dropping off in Broome
- AU$ 100 surcharge for picking up or dropping off on certain public holidays (please refer to the section 'Pick-up/Drop-off' for details)
- Any taxes and fees that are to be paid on services purchased locally

* One-way fees vary depending on the direction of the hire. See 'One-way Rentals, Hobart/Broome Surcharge' below for details.

- Petrol/diesel, propane gas
- For 4WD vehicles: additional kilometres @ AU$ 0.50 per km (if more than 300km per day are driven)
- Transfers
- One-way fee
- AU$ 100 surcharge for pick-ups in Hobart
- AU$ 750 one-off fee for picking up and/or dropping off in Broome
- AU$ 100 surcharge for picking up or dropping off on certain public holidays (please refer to the section 'Pick-up/Drop-off' for details)
- Any taxes and fees that are to be paid on services purchased locally

One-way rentals are available upon request between all Australian depots and in all vehicle categories with advance bookings, including rentals between the mainland and Tasmania. The following one-way fees apply at pick-up time.

A one-way fee of AU$ 165 applies where pick up originates from Cairns, Brisbane, Sydney, Melbourne, Hobart or Adelaide, and returns to one of these locations (if the drop-off location differs from the pick-up location of course). Should the hire originate or return to or from Darwin, Broome, Alice Springs or Perth, the one-way fee will be AU$ 250.
E.g., a Darwin to Cairns one-way rental would incur a one-way fee of AU$ 250, whereas a one-way rental from Cairns to Brisbane will incur a one-way fee of AU$ 165. 

The minimum hire period for one-way hires varies between 7 and 28 days. For further information please refer to section 'Driving Restrictions'.

A fee of AU$ 750 is charged for vehicle collection and/or return in Broome. This fee is always charged on top of any one-way fee that may apply.

A fee of AU$ 100 is charged for vehicle collection and/or return in Hobart. This fee is always charged on top of any one-way fee that may apply.

For multiple rentals within one holiday the long-term hire discount applies for the sum of all rental days together. However, the Broome or Hobart surcharge is charged separately for each individual rental.

Baby and booster seats are compulsory for children up to 7 years of age.
If you require one of these please let us know the child's age and weight when you book.
AU$ 36 is charged per seat per rental. For further information on this subject, please refer to the section 'Equipment & Extras' below.

Australian GST (Goods and Services Tax) of 10% as well as 3% Administration Fee is included in all standard rates you pay us.
For any amounts payable in AU$ at the depot, the following sales taxes are charged in addition to these amounts: 10% GST, 3% Administration Fee.

Motorhome Bookers has sought to provide this tax information as accurately as possible. However, we cannot be held responsible for any changes that come to light such as new additional fees charged by the rental company at pick-up time or local tax increases made by the country in question.

The standard insurance is included in the rental rates. The third-party element of this insurance comes with a maximum cover amount of AU$ 20 million and covers bodily damage inflicted upon a third party. There is no insurance cover for injury caused to the renter or passengers of the rental vehicle and Britz does not provide an insurance option for this.

The renter is liable for an excess of AU$ 5,000 (for Hitop and Voyager), AU$ 8,000 (for 4WD Safari Landcruiser, Outback and Scout) or AU$ 7,500 (for all other vehicles) per incident for vehicle damage in the event of an accident. This applies to any material damage to third-party property of the rental vehicle, regardless of who causes the accident. This liability remains in place no matter what until a third party admits liability and makes a payment to cover costs incurred.

To see a list of the sorts of damage where there is no insurance cover please refer to the section 'Insurance Exclusions'.

In Australia, it is not compulsory for the locals to have third-party insurance. In the event of an accident or if someone flees the scene the renter is liable for any damage caused within the limit of the excess. You can reduce the level of the excess or waive it as follows:

- The All Inclusive option can be booked in advance with us (see 'Inclusions' above - only available in advance - not at the depot). This option includes the 'Liability Reduction Option' insurance supplement.
- Alternatively, you have the option of purchasing the following insurance option locally as outlined below.

For 2WD Campers and Motorhomes:

For 4WD Safari Landcruiser, Outback and Scout:

*Note: The '4WD Max Cover' option is only available locally in combination with the Liability Reduction Option or All Inclusive option. In addition to cover for overhead and underbody damage, this option includes unlimited kilometres (otherwise limited to 300 km per day).

* = 0 applies to 2WD motorhomes, 500 / total payable applies to 4WD vehicles
** = Time required to repair a vehicle, costs incurred as a result of a vehicle not being able to be rented out due to damage
*** = single vehicle roll-overs are only covered with the All Inclusive Option booked in advance, but not with the Liability Reduction Option available locally

Multiple Hires
If you rent a motorhome with Britz on more than one occasion within the same holiday period the long-hire discount applies off the total number of rental days for hires in Australia and New Zealand. For several hires within one country you will pay no more than 50 days hire for the 'Liability Reduction Option' (which can be purchased locally) or the All Inclusive option, but these are not discounted. For combined Australia and New Zealand hires, these options are not cumulated, but rather are calculated separately and charged rental by rental.

With the standard insurance, the deposit (which covers the level of the excess) can be provided by credit card only. Visa, Mastercard and American Express are accepted. Pre-paid credit cards, cash or travellers cheques are not accepted.
The owner of the credit card must be present and sign when providing the deposit and he/she is liable for any damages to the rental vehicle. This deposit can only be provided by the renter as named in the booking and it cannot be spread over 2 or more credit cards.

NOTE: Please ensure that you have sufficient funds on your credit card before departure.

All credit card payments are made in Australian Dollars.
With any transactions made using a credit card, including providing your deposit with your credit card, additional and non-refundable administration charges will apply on top of the standard payment amounts as follows:
Visa, Mastercard: 2%
American Express: 2.8%
If the vehicle is returned undamaged and in good condition, credit card surcharges applicable to vehicle security deposits are refunded when the vehicle security deposit is refunded. This only applies if the card used is a Visa or MasterCard.

Neither the rental company nor the tour operator can be held responsible for any cost differences resulting from foreign exchange fluctuations or external fees, which occur between the deposit being deducted and the reimbursement.

Standard Insurance (i.e. without the additional excess reduction):
The deposit (AU$ 5,000 / AU$ 7,500 or AU$ 8,000 depending on vehicle type) is deducted from the credit card when you collect your vehicle and is returned to you when you return the vehicle if the vehicle is returned without any damage or third party incidents having taken place. Any fluctuations in foreign exchange rates or fees are borne by the renter.

Liability Reduction Option or All Inclusive Option:
An authorisation of the credit card is all that is required at pick-up time. The customer authorises Britz to charge any fees such as cleaning fees, speeding or parking fines, rental extensions etc. to the credit card. For hires with the 4WD Safari Landcruiser, Outback and Scout, a security deposit of AU$ 500 will be deducted from your credit card at pick-up. Any fluctuations in foreign exchange rates or fees are borne by the renter.

The deposit will be reimbursed in full as long as the vehicle is returned in the same condition in which it was collected, with full petrol/diesel and LPG gas tanks. The rental company reserves the right to charge a cleaning fee of AU$ 250 if the interior of the vehicle is excessively dirty (and in the case of 4WD vehicles: if there are large amounts of thick-set mud on the exterior) at drop-off. This fee can also be charged for smoking related cleaning. The toilet and waste water tank must be completely empty unless you purchase the Express Return option, otherwise a further fee in the amount of the Express Return option will be charged.

The excess is always banked in the first instance, regardless of who is at fault and is owed to the rental company by the renter. It applies per incident and if a further accident occurs, a separate deposit is then payable to the same total. The excess is refunded to the renter if a third party admits liability and makes a payment to cover the corresponding costs. However, this can take some time.

If you choose to take out the Liability Reduction Option locally, the excess amount is limited as outlined above for the following incidents:

Accidental damage to the vehicle (excluding damage caused by the vehicle rolling) and to the property of third parties, windscreen or tyre damage, towing or recovery costs following an accident, damage resulting from theft, a burglary or fire. Any revenue the rental company loses as a result of the vehicle being repaired following such events is also taken from the excess.

2WD Campervans and Motorhomes:
If you purchase the All Inclusive option through Motorhome Bookers or the Liability Reduction option at pick-up, there is no excess at all and all damage to the rental vehicle including the roof, roof appendages or underbody (excluding damage caused by the vehicle rolling - only covered with the All Inclusive Option) or to the property of third parties is covered except for damage caused in situations as outlined in the section 'Insurance Exclusions' below and excluded damages listed in the rental contract that has to be signed on pick up.

4WD Safari Landcruiser, Outback and Scout:
If you choose to take the 4WD Max Cover option in addition to Liability Reduction Option or the All Inclusive Option, there is no excess at all and all damage to the rental vehicle including the roof, roof appendages or underbody or to the property of third parties is covered except for damage caused in situations as outlined in the section 'Insurance Exclusions' below and excluded damages listed in the rental contract that has to be signed on pick up.

All insurance cover is null and void if the terms of the Britz Australia rental agreement are breached. Any damage that is caused when the renter acts outside of the rental company conditions is not covered by any insurance.

The insurance does not cover water / saltwater damage, including damage resulting from vehicle submersion, the vehicle being stranded in a water area, driving through causeways or beach driving.

Any damage caused by the vehicle rolling over where the renter is at fault is not covered by the insurance, unless you purchase the All Inclusive option. A vehicle rollover is deemed to have occurred where damage to the vehicle results from the vehicle rolling or tipping to such a degree that any or all tyres lose normal contact with the road surface.

Unless you have booked the All Inclusive Option or purchase the Liability Reduction Option locally, any damage to the underbody, roof or roof appendages is not covered. For hires with the 4WD Safari Landcruiser, Outback and Scout, any damage to the underbody, roof or roof appandages is not covered unless you purchase the '4WD Max Cover' insurance supplement locally.

Any personal property that is damaged or stolen during an accident, vandalism or theft is not insured. Private insurance should be purchased in your home country to cover any such issues. In order to avoid theft of personal items from the vehicle it is advised not to leave any valuables in the vehicle.

In the cases listed below, the renter is fully liable for damage to the rental vehicle and third-party property, i.e. no insurance cover whatsoever is provided:
- any water related damage including vehicle submersion, contact with salt water, creek or river crossing (applies to 2WD vehicles), driving to flooded areas and beach driving
- activities that are in breach of the rental agreement conditions, e.g. driving under the influence of drugs or alcohol or dangerous driving
- damage caused by the use of the wrong or unclean fuel or by the use of bio-diesel
- damage caused when water or oil, etc are not topped up to minimum required levels (causing overheating, frost damage, etc)
- damage caused if warning signals in the vehicle are ignored
- damage caused to the vehicle because total load has exceeded recommended load as stated in vehicle manual
- damage caused by the vehicle rolling over (exept where the All Inclusive Option has been purchased)
- damage caused due to the incorrect use of snow chains
- damage caused if accessories have been fitted to the vehicle incorrectly
- costs that arise for towing and recovery of vehicles that have been stranded or submerged as a result of the driver's negligence
- repairs and towing costs that are incurred because of driving on restricted roads or in forbidden areas
- costs for vehicle keys that have either been lost, stolen or locked in the vehicle
- people driving the vehicle who have not been registered in the rental agreement
- personal property that is damaged in an accident or lost, except where such damage or loss is caused by Britz's own negligence or breach of the Britz rental agreement terms and conditions
- if any member of the rental party deliberately damages any part of the vehicle
- any damage caused to the vehicle by hail, flood, fire, storm, cyclone or other natural disasters
- damage to the roof, roof appendages (including aerials) or the underbody

Whilst we appreciate accidents may occur, there are also clearly cases of driver negligence where any insurance coverage is voided. This includes incidents where the driver is found to be in breach of the law in terms of speed, alcohol, drugs, or is found by the police or investigating authority to have been driving in a dangerous or negligent manner. In all such instances, Britz reserves the right to pursue full recovery from the renter.

All credit card payments are made in Australian Dollars.
With any transactions made using a credit card - for example for hire extensions or the purchase of any optional extras locally - additional and non-refundable administration charges will apply on top of the standard payment amounts as follows:
Visa, Mastercard: 2%
American Express: 2.8%

If you provide a deposit via credit card, an administration fee will also apply in line with the amounts mentioned above - on top of the deposit amount. Please be aware that these are refunded with the deposit amount if you use Visa or Mastercard but are not refunded if you use American Express. If the deposit is kept by the rental company, these fees will not be refunded either, regardless of which credit card you use.

Neither the rental company nor the tour operator is liable to pay any cost differences that occur between the cost of the deducted deposit and the reimbursement resulting from foreign exchange fluctuations or external fees.

Where speeding tickets and parking fines and/or accidents (e.g. that have not been mentioned to the rental company) come to light the rental company reserves the right to invoice the customer for these costs in arrears as well as a processing fee of AU$ 60 or charge their credit card.

The insurance options offered by the rental company do not include luggage insurance, nor do they include cover for any damage to the driver or passengers. It is therefore recommended to obtain travel insurance that covers accidents, sickness and loss of luggage prior to departure.

It is compulsory to have a valid national driving licence in order to be allowed to drive in Australia. If your national licence does not include the relevant details in English, an international driving licence will also be required along with your national licence. Drivers are required to have possessed a full and valid licence for at least a year at pick-up time.

The minimum age for registered drivers is 21 years.

Additional drivers can be registered at the time of vehicle collection for a fee of AU$ 2 per day and driver (max. AU$ 30 per rental / driver) unless you booked the All Inclusive Option. Anyone wanting to drive the motorhome must have their details entered in the rental agreement.

Before you can collect your vehicle you are required to present a valid driving licence, credit card, your passport as well as the Motorhome Bookers voucher at the depot.

Please note carefully the maximum number of passengers allowed per vehicle as per the details provided when you click on the picture of your vehicle and view the vehicle specifications on our website.

Minimum hire:
- 5 days 
- 7 days for vehicle types Discovery, Explorer and Frontier with pick-up in Sydney between 09 Oct 19 and 15 Oct 19 during the Bathurst Races
- 7 days for all vehicle types (except for Hitop and Voyager) with pick-up in Melbourne between 24 Oct 19 and 28 Oct 19 during Moto GP Races 
- 7 days for hires within the Easter period between 17 Apr 19 and 23 Apr 19
- 10 days for pick-ups and/or drop-offs at all locations between 20 Dec 19 and 10 Jan 20
- 20 days for one-way hires into Hobart between 15 Feb 19 and 30 Jun 19 
- 20 days for one-way hires with pick-up in Alice Springs, Darwin, Broome between 01 Apr 19 and 15 Jul 19 (except for drop-offs at those rental stations)
- 20 days for one-way rentals and all vehicle types (except for 4WDs) with drop-off in Cairns between 01 Mar 19 and 15 Sep 19
- One way hires have increased minimum hire periods between 7 and 28 days. For further information please refer to section 'Driving Restrictions'

Please note that the mimimum hire can be changed by Britz at anytime during the year which does not affect already existing bookings.

Maximum Hire:
- 100 days
For hires over 100 days, Britz requires us to place a special request for pricing and conditions. This also applies to multiple hires that add up to more than 100 days.

General vehicle equipment provided in the vehicle is included in the base rental rates and consists of: pegs and clothesline, dustpan/brush, fire extinguisher, bucket, fresh water hose, broom, matches, ice cube tray, coat hangers, toilet chemicals, gas cylinder and floor safes in 4 and 6 Berth motorhomes.

The kitchen kit is also included in the base rates and consists of: plates, bowls, cups, glasses, knives, forks, spoons, bottle opener, frying pan, pots, cooking utensils, toaster, cutting board, jug, teapot and tea towels.

Personal kits are included in the rental rates and consist of (per person): 1 sleeping bag or duvet (doona), 1 pillow with pillow case, 1 towel, 1 bed sheet*

A first-aid kit is provided in every vehicle. If the safety seal is opened and it is used the kit becomes the property of the renter and AU$ 35 will be charged at drop-off.

All 4WD vehicle hires include an Outback Safety Kit. The kit includes an Emergency Position Indication Radio Beacon (EPIRB), snatch strap with D shackles and a folding spade. An EPIRB when activated transmits an emergency distress signal which can be detected by Australian rescue authorities. A snatch strap is used to pull a vehicle from a bogged position with the aid of another vehicle. The D shackles secure the snatch strap to a rigid anchor point.

* Linen Exchange Service is included in the All Inclusive option. The linen can be changed at any Britz depot during the journey.

Please note that camping table and chairs are not included in the rental rates unless you book the All Inclusive option. The following extras are not included in the base rental rates but can be rented at the depot at pick-up time (pending availability):
Equipment package (The Bundle) @ AU$ 10 per day (max. AU$ 500), includes the following extras:
- Camping table
- Camping chair (per person)
- WiFi including 1GB data
- Additional driver fees
- Linen exchange service
- Baby/booster seat (on request and if booked in advance)
- Portable heater (on request)

The following extras can be added at pick-up, pending availability:
- Tent (for 4 people): AU$ 67 per rental
- Awning (if not already affixed): AU$ 5 per day, up to a maximum of AU$ 80 per hire
- Satellite Phone: AU$ 20 per day plus call costs
- Souvenir Road Atlas: AU$ 25 for purchase
- First Aid Kit: AU$ 35 for purchase (if seal is broken, customer is charged)

Express Return Option:
This option can be pre-booked and paid locally and costs AU$ 165 per hire (AU$ 225 for 4WD Safari Landcruiser) and AU$ 265 for Venturer, Venturer Plus, Explorer, Discovery and Frontier vehicles with drop-off in Cairns, Melbourne, Sydney or Perth. The price is subject to change depending on current fuel price and includes the following:
- First LP gas fill (you can return the gas bottle empty)
- A full tank of petrol/diesel
- Toilet and waste water emptying service (only available if dropping off in Cairns, Melbourne, Sydney or Perth)

Baby seats and booster seats are compulsory in Australia for children up to 7 years of age. Seats that are only attached to the frame of the vehicle (such as the middle seat in the front of most motorhomes) are illegal. It is not permitted to use child seats from UK/Europe or other countries that do not have the appropriate connection apparatus for motorhomes. Children under the age of 4 are not permitted to sit in the front of any vehicle.

You can rent baby seats (for children under 4 years) and booster seats (for children from 4 - 7 years old) for AU$ 36 per seat per rental. This is a one-off payment and is valid for the entire rental period.

Note: Families who require a baby and/or booster seat can book the following vehicle types:
- No baby seat, 1 booster seat: Hitop, Venturer, 4WD Scout
- 1 baby or booster seat: Venturer Plus
- 2 baby or booster seats: Voyager, Explorer, Frontier, Discovery, 4WD Safari Landcruiser or Outback (as they allow 2 seats to be attached facing the front in the living area of the motorhome)

Please provide us with the age(s) and weight(s) of your children when you make your booking so that we can book the appropriate seat(s) for them. Baby and booster seats have to be booked in advance.

2-wheel drive vehicles are only permitted for use on sealed roads. The only exceptions to this rule are roads of less than 12 kilometres leading to camping grounds such as Wildman River Wilderness Lodge in the Northern Territory, major tourist attractions and recognized roads on Kangaroo Island (South Australia).

Anyone who drives on unsealed terrain or in restricted areas does so at his/her own risk. The renter is fully liable for any costs including towing, vehicle recovery, etc that result from a breakdown or accident in these cases and there is no insurance cover.

4WD Campers are only allowed to be driven on gravel, unsealed or dirt roads if these are clearly visible on maps. However, they cannot be driven off-road in any instance where an offroad zone is not marked on a map and 4WD damage will not be covered by the insurance in such instances.

The following routes require written permission from the rental company before you can drive there (with a 4WD vehicle):
Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track, the Plenty Highway, Gibb River Road, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Fraser Island*, Finke Road (between Alice Springs and Oodnadatta), Central Arnhem Road and Arnhem Land in general.

Such approvals will take account of the state of the roads in question, the weather situation and the rental period. Britz reserves the right to limit the approved driving areas at short notice on the basis of weather or other concerns about the conditions of certain terrain.

*The Britz 4WD vehicles are not permitted to travel to Fraser Island where any objects are being stored on the roof of the vehicle. This requirement is legislated and fines, enforced by local authorities are applicable.

Vehicles are NOT permitted, at any time, to travel on the Old Gunbarrel Highway, the Canning Stock Route, the Lost City in Litchfield Park, the Telegraph section of the road to Cape York, Boggy Hole (Finke Gorge National Park) and the Old South Road from Maryvale to Finke. Between the months of December to May it is not permitted to drive to Cape York. Anyone who drives on these routes does so at his/her own risk and the renter is liable for any costs including towing, vehicle recovery, etc that result from a breakdown or accident in these areas as there is no insurance cover there.

TASMANIA: Britz has a rental depot in Hobart. Alternatively, the vehicles can be taken on the ferry between Tasmania and the mainland. One-way rentals between Tasmania and the mainland are available. However, prior permission will be required before a 4WD one-way is approved.

A permit is required to visit several of the national parks and Aboriginal areas. It is up to the renter to arrange these him- or herself.

One-way rentals (i.e. vehicle pick-up at depot 'A' and drop-off at depot 'B') are available between all depots and all vehicle types on request and against a fee.

Please see the 'Additional Costs' section for further information.

Minimum Hire for Motorhomes in Rental Days

Adelaide, Alice Springs, Brisbane, Broome*, Cairns, Darwin, Hobart**, Melbourne, Perth, Sydney.
You can view the depot addresses including distance information on the 'Rental Depots' page on our website.

*= For rental pick-ups or drop-offs in Broome a surcharge of AU$ 750 applies and is always charged in addition to any one-way fees that apply.
**= For pick-ups at Hobart airport a surcharge of AU$ 100 applies.

The opening hours vary for the rental depots depending on what time of the year you pick up or drop off your vehicle. All clients are requested to arrive at the rental depot no later than 30 minutes prior to closing time.

Brisbane:
- 01 Mar - 30 Sep: open 0800 - 1600hrs seven days a week
- 01 Oct - 28 Feb: open 0800 - 1600hrs closed Sundays

Sydney, Melbourne, Adelaide and Perth:
- 01 Sep - 30 Apr: open 0800 - 1600hrs seven days a week
- 01 May - 31 Aug: open 0800 - 1600hrs closed Sundays

Hobart:
- 01 Apr - 30 Jun and 01 Sep - 31 Mar: open 0800 - 1600hrs seven days a week
- 01 Jul - 31 Aug: depot is closed

Alice Springs, Darwin and Broome:
- 01 Apr - 30 Apr and 01 Nov - 30 Nov: open 0800 - 1600hrs closed Sundays
- 01 May - 31 Oct: open 0800 - 1600hrs seven days a week
- 01 Dec - 31 Mar: depot is closed

Cairns:
- 01 Nov - 30 Apr: open 0800 - 1600hrs closed Sundays
- 01 May - 31 Oct: open 8000 - 1600hrs seven days a week

All depots are closed on Christmas Day (25 Dec) and Australia Day (26 Jan).

A surcharge of AU$ 100 will apply to all rentals picking up or dropping off on 19 Apr, 22 Apr, 25 Apr, 26 Dec and 01 Jan.

Further public holidays at the following depots:

2019:
06 May (only ASP, DRW, BNE and CNS)
03 Jun (only BME and PER)
10 Jun (only ADL, ASP, DRW, MEL, HBA and SYD)
05 Jul (only ASP)
26 Jul (only DRW)
05 Aug (only ASP, DRW and SYD)
14 Aug (only BNE)
30 Sep (only BME and PER)
07 Oct (only ADL, SYD, BNE and CNS)
05 Nov (only MEL)

2020:
10 Feb (only HBA)
02 Mar (only PER)
09 Mar (only ADL, MEL and HBA)

This takes place at the booked depot and during Britz' opening hours. Please do not arrive any later than 30 minutes before closing time.

A surcharge of AU$ 100 will apply to all rentals picking up or dropping off on public holidays (for details please see the section 'Opening Hours').

You can drop off your vehicle at the booked depot during opening hours but no later than 30 minutes before closing time.

NOTE: If your returning flight departs in the morning we strongly recommend that you book your motorhome such that you drop it off the day before you depart and spend a night in a hotel (or similar).

If the vehicle is returned earlier than agreed no refunds are possible. If it is returned later than the agreed drop-off date the renter will be charged at the standard rental rates (which will not necessarily be flex rates). Extensions to the rental duration can only be made with the prior approval of the rental company at the standard rental rate, which is not necessarily the flex rate that was provided on the original booking date. This payment must be made immediately by credit card when you return the vehicle.

If the rental duration is extended without prior approval a fee of AU$ 150 will be charged per late day on top of charges for all addional rental days at the standard rental rate.
It is not possible to change the depot where you return your vehicle without prior approval from Britz. Otherwise, fees of up to AU$ 750 will be charged.

If the vehicle is returned damaged or not in a clean state, if the toilet or waste water tanks are not emptied or the petrol or diesel tank is not full (except if the Express Return Option is booked in advance) the rental company will impose the listed fees and additional charges. The cleaning fee is AU$ 250 + a further fee in the amount of the Express Return option in the case of the waste water or toilet tanks not having been emptied.

The transfer costs are not included in the rental rates. You will need to arrange and pay for these yourself.

The rental company will make every effort to ensure that the booked vehicle model is provided. However, it reserves the right, if due to unforeseen circumstances it has to provide either a vehicle of the same or a higher value without upgrade costs if the model booked is not available for any reason. Any additional costs such as higher petrol costs or ferry crossings costs, etc will not be reimbursed.

This does not enable the renter to cancel his/her booking and there is no ground for compensation. Even though all vehicles have similar equipment and designs small differences in vehicle design may exist. All measurements and size indications are approximate values and are based on the information provided to us by the rental company. We cannot accept responsibility for any mistakes or human error in the provision of these details.This information on our website can be changed at any time without prior notice.

The rental company reserves the right to charge a fee of AU$ 250 if the interior of any returned vehicle is excessively dirty (including smoking related cleaning). Toilet and waste water tanks (if the vehicle is equipped with these) must be completely emptied, otherwise a further fee in the amount of the Express Return option will be charged. Petrol or diesel and gas tanks must be full (except if you have purchased the Express Return Option).

Despite regular quality control checks problems can still arise with the vehicles from time to time.
In the event of an accident, breakdown, technical difficulties (including problems with tyres) you are required to inform the rental company immediately and within a maximum time-frame of 24 hours on the toll-free service line provided (not guaranteed to work or to be free if called from overseas mobile phones).

Apart from contactin the rental company (within 24 hours), you are also required to contact the police if you have any kind of accident. Third-party claims should not be agreed to. The police report needs to include names and contact details of any people involved as well as witness details and vehicle registration details of the vehicles involved.

Note: If you do not inform Britz immediately about the need for a repair or other problem you encounter and if Britz is not given the opportunity to help you find you a solution no compensation will be provided. If the renter seeks compensation for any vehicle problems after the vehicle has been returned without having informed the rental company during the rental period no compensation can be given.

A nationwide network of contracted mechanics are available in these cases. Small repairs and costs for the upkeep of the vehicle up to the value of AU$ 200 can be carried out without prior communication with the rental company and will be refunded to you at vehicle drop-off time. For repairs that will cost more than AU$ 200 you are required to inform the rental company before repairs take place in order to obtain their approval to proceed. All repairs can only be reimbursed upon presentation of a receipt.

Pets or other animals are not permitted inside the rental vehicles, with the exception of guide dogs for visually impaired passengers.

All information provided has been put together by us (Motorhome Bookers Ltd) in as much detail as possible and on the basis of the information made available to us. This information has been taken from the rental company's conditions which they have provided to us. Any additional conditions are included in the rental agreement which is entered into by yourself and the rental company. You will receive the complete list of rental conditions with your rental agreement, which you sign when you collect your vehicle. We cannot accept responsibility for any differences that may come to light between our list of conditions and those of the rental company.